bhd88 Privacy Policy

Introduction and Definitions

bhd88 ("we", "our", "platform") provides a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") determines how bhd88 collects, processes, stores and protects your personal information ("data") when you visit and use our website https://bhd88.cam ("site").

By using this site you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using the site.

Key Definitions

The meanings of some important terms used in this policy are given below:

• Personal Information: Any information that can directly or indirectly identify you — such as name, email address, date of birth, financial information.
• Processing: Any operation carried out on personal information — collection, storage, modification, use, disclosure or deletion.
• User / You: Any person who visits the site or holds a registered account.
• Cookies: Small data files stored on your device that are used to improve the browsing experience.

What Data We Collect

bhd88 only collects information that is necessary for providing services, ensuring security and meeting legal obligations. We collect the following types of information:

2.1 Registration and Account Information

When you create an account at bhd88, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• User password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information

To ensure responsible gaming and financial security, in certain circumstances we may request the following documents for identity verification:

• Copy of National Identity Card (NID) or passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method

2.3 Financial Transaction Information

During the deposit and withdrawal process we collect:

• bKash, Nagad, Rocket or Upay number and transaction details
• Transaction amount, date and status
• Transaction reference number

2.4 Automatically Collected Information

Information automatically collected during a site visit:

• IP address and device type
• Browser type and version
• Date, time and duration of visit to the site
• Which pages you visited and which links you clicked
• Referral source (where you came from)

2.5 Gaming Activity Information

To ensure your gaming experience and responsible gaming, we track gaming history, bet amounts, win/loss records and session duration.

Purpose of Data Use

bhd88 uses your collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, managing and maintaining your account
• Processing deposits, withdrawals and other financial transactions
• Providing bonuses, promotions and VIP benefits
• Providing customer service and support

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Identifying and blocking suspicious transactions
• Compliance with anti-money laundering (AML) regulations
• Age verification and ensuring responsible gaming

3.3 Communication and Marketing

• Sending important account-related notifications
• Informing you of promotional offers and news with your consent
• Keeping you informed about updates to our services and new features

3.4 Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues
• Developing new games and features

Data Storage and Security

4.1 Security Measures

bhd88 uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transmission is handled through encrypted channels.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Firewall and Anti-Intrusion System: Active monitoring to prevent unauthorized access.
• Regular Security Audits: Routine audits to identify system vulnerabilities.

4.2 Data Retention Period

We retain your personal information only for as long as it is necessary or required for legal obligations:

• Active account data: for the full duration the account remains active.
• Closed or inactive account data: up to 5 years after closure (in accordance with financial regulations).
• Transaction records: for the period determined by legal requirements.
• Marketing-related data: until you withdraw your consent.

4.3 Response to a Data Breach

Should a data security breach occur for any reason, bhd88 will take immediate necessary action and notify affected users as quickly as possible.

Sharing Data with Third Parties

bhd88 never sells your personal information. However, data may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our platform we use trusted third-party services, such as payment processors (bKash, Nagad, Rocket, Upay), game providers (Pragmatic Play, Spribe, JILI, PG Soft and others) and technology services. These partners operate under strict confidentiality agreements and may use information only for specific purposes.

5.2 Legal Obligations

In response to a valid order or directive from a law enforcement agency or judicial authority, we may disclose information in compliance with legal obligations.

5.3 Business Restructuring

In the event of a merger, acquisition or asset sale, user information may be transferred. We will notify users before any such change.

Cookies and Tracking Technology

6.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser or on your device. bhd88 uses the following types of cookies:

• Essential Cookies: Required for the core functions of the site — maintaining login sessions, security tokens and so on. These cannot be disabled.
• Functional Cookies: Remember your preferences — such as language settings and preferred game categories.
• Analytics Cookies: Used to analyze site performance and make improvements.

6.2 Cookie Controls

Cookies can be disabled or deleted through your browser settings. Please note that disabling certain cookies may cause some site functions to not work properly.

6.3 Third-Party Tracking

We use analytics services to a limited extent, which may set their own cookies. These services operate under their own privacy policies.

Your Rights in Data Protection

bhd88 gives the highest importance to your data protection rights. You have the following rights:

7.1 Right to Know

You have the right to know what information we hold about you. Contact us and we will provide a copy of your stored data.

7.2 Right to Correction

If any of your stored information is incorrect, you can request that it be corrected. Many details can be updated directly from the profile section of your account.

7.3 Right to Deletion

In certain circumstances, you can request that your personal information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all information.

7.4 Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted — for example, if there is a dispute about the accuracy of the data.

7.5 Right to Object to Marketing Communications

You can request to stop receiving marketing emails or notifications at any time. Contact us or use the unsubscribe link in the email.

Privacy of Minors

bhd88 is a platform strictly for adults. Our services are available only to those aged 21 and above.

We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process. If it is found that a minor's information has been collected by mistake, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify us immediately at [email protected].

International Data Transfers

bhd88 uses some servers and services outside Bangladesh, so your data may be transferred internationally. In such cases, we ensure that:

• Adequate data protection measures are in place at the transfer destination.
• All transfers are carried out under technical and contractual safeguards.
• Third-party service providers are required to meet the standards of this privacy policy.

For more details about international data transfers, contact us at [email protected].

Privacy Policy Changes

bhd88 may update this privacy policy from time to time. Reasons for changes may include:

• New legal or regulatory requirements.
• Changes to our services or technology.
• Updates to best practices in data protection.

For significant changes, we will publish a notice on the site and/or inform you via your registered email. The effective date of the new policy will always be shown at the top of this page.

Continued use of the site after any changes will indicate that you have accepted the updated policy. You are therefore encouraged to revisit this page regularly.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the site
• Response Time: Generally within 30 business days

You can find more information about bhd88 on our About Us page. To learn about responsible gaming, read our Responsible Gaming page.